A process of insightful questioning and reflective listening, Action Learning tackles problems through a process of first asking questions to clarify the exact nature of the problem, reflecting and identifying possible solutions, and only then taking action. Questions build group dialogue and cohesiveness, generate innovative and systems thinking, and enhance learning results.

Action Learning is most powerful when all six of these components are in operation, interweaving and reinforcing each other:

  1.  Problem
  2. An Action Learning Group or Team
  3. A Process of Insightful Questioning and Reflective Listening
  4. An Action Taken on the Problem
  5. A Commitment to Learning
  6. An Action Learning Coach